To change a registered e-mail address

There are 2 ways of changing.

  1. PRESTIA Online

    At PRESTIA Online, please follow the instructions below.
    Choose "Register / Update (Service and Campaign)" from "E-mail Registration / Maintenance" menu, delete the current e-mail address and register a new e-mail address.

  2. PRESTIA Phone Banking

    Please contact PRESTIA Phone Banking 0120-110-3300120-110-330 (from Japan) or 81-46-401-2100 (toll charges from overseas).

To unsubscribe e-mails introducing products and services

There are 2 ways of unsubscribing.

  1. Unsubscription will be effective by clicking the link below.

    * Please check before clicking the link below since unsubscription will be accepted automatically by system.

  2. PRESTIA Phone Banking

    Please contact PRESTIA Phone Banking 0120-110-3300120-110-330 (from Japan) or 81-46-401-2100 (toll charges from overseas).

  • *It may take a few weeks to complete all the above-mentioned procedures.
  • *SMBC Trust Bank will send e-mails in case of important notice even if you request the above process.
  • *Your registration of other e-mail services such as PRESTIA Alert Service / PRESTIA Insight are not unsubscribed by this procedure. Please proceed with PRESTIA Online.